Refunds

Refund Policy

Plain-language refund note for Lasting Ground Property Check orders.

This report is informational only. It is not professional advice or a substitute for engineering, survey, financial, insurance, lending, title, inspection, permitting, or attorney review.

Duplicate or failed orders

If a duplicate order, failed delivery, or system-generated wrong-address report occurs, contact support with the order email and address so we can review and correct it.

Report-generation started

Because report generation may begin immediately after checkout, refunds should be reviewed manually rather than promised automatically.

Informational product

A Property Check is a sourced informational report. Disagreement with a public source, source limit, or conservative wording does not by itself mean the report was defective.